Last Updated: April 6, 2025
1. Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal Information: Name, email address, phone number, and other contact details you provide when registering or updating your profile.
- Educational Information: Course enrollment, academic progress, grades, and attendance records.
- Usage Data: Information about how you access and use our platform, including your IP address, browser type, device information, and pages you visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our platform and hold certain information.
2. How We Use Your Information
We use the information we collect about you for various purposes, including:
- To provide and maintain our platform
- To notify you about changes to our platform
- To allow you to participate in interactive features when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our platform
- To monitor the usage of our platform
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer
3. Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- To enforce or apply our terms of use and other agreements
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others
4. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our platform, you are responsible for keeping this password confidential.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
6. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@shafiyaitc.in.